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Talking to our customers, we know that Panopta helps solve problems that often keep admins up at night. Tell us your story - what are the biggest problems that we've been able to help solve? How do you sleep better at night with Panopta watching your infrastructure? |
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For us, Panopta has been a one-stop monitoring solution. We setup our key escalations in Panopta. We have separate escalations for separate scenarios. We can txt, email, phone-call, or post to our Campfire chat room when events are triggered (we do all 4). Based on who's on-call, we use Panopta's "rotating contact" schedule to determine who gets the notifications (so others can sleep!). For internal monitoring, we use nagios, but we actually monitor our nagios systems with Panopta's monitoring agent :-). Also, when our datacenter disputes that there was an outage, we forward them Panopta logs as an independent 3rd-party verification. At previous places of employment, I've cobbled together various services (internal and external) to do different pieces of the monitoring, escalation, alerting puzzle. With Panopta, we've been able to consolidate alot of these services, and pay a low monthly rate. Best of all, Panopta support is responsive and quick with fixes and feature requests! |
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